Shipping Policy
Shipping
Lark Guitars Difference: Lark Guitars takes great pride in making sure your shipment will arrive timely, correctly and as hassle free as possible. With the massive shift to more remote ordering of guitars and instruments, this process can be exasperating at times. It is our goal to minimize any of this feelings making your transaction from purchase to playing as joyful as possible.
Fast Shipping: Most orders ship the same or next day. Orders processed after 3:00pm Saturday through Monday will be shipped the following Tuesday. Every guitar and amplifier receives a detailed inspection and basic setup (if needed) and undergoes a very detailed packing procedures to protect the integrity of your purchase.
If you have any questions, comments or concerns please reach out to us at info@larkguitars.com, or give us a call at 210-384-4303
Every guitar and amplifier receives a detailed inspection, basic setup (if needed) and undergoes a very detailed packing procedure to protect the integrity of your purchase.
All packages are insured at no additional cost if lost or damaged in transit. This can be a frustrating situation but we are here to help and assist along the way and make sure you get back to playing as quickly as possible.
In the event there is an issue with your delivery, please contact us at info@larkguitars.com or directly at 210-384-4303
Yes! We ship all over the world. More info here.
DHL Worldwide express is our first choice when shipping international for timely delivery, care and handling. All shipping rates are for transportation charges only, they do not include VAT, Import Taxes (Customs Fees) or brokerage fees. These vary from country to country and are the responsibility of the purchasing party.
Please contact us to make sure there are not current shipping restrictions to your country.
Carrier Expectations/Limitations
USPS currently has suspended their shrive guarantee for Priority Mail 2/3 day as well as First-Class Mail. Packages can potentially be in transit an extra 4-7 business days with infrequent or totally absent scans.
USPS official statement visit: https://postalpro.usps.com/node/8016
Due to the ongoing pandemic USPS has suspended shipments to and from many countries.
Reference here if you are shopping abroad: https://www.usps.com/international/mail-shipping-services.htm#readmore
UPS has also suspended their service guarantee until further notice. This applies to all shipments coming from any origin to any destination. Delays are normally posted in the tracking details for each shipment as soon as they can be determined.
