5103 McCullough Ave. Ste. 101, San Antonio, TX 78212
Phone: 210.384.4303
Hours of Operation: Tues-Sat from 11am-6pm
info@larkguitars.com
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Terms & Conditions

Payment

Lark Guitars accepts all major Credit Cards, PayPal, and Bank Wire Transfer.  On international orders we require PayPal or Bank Wire Transfer.  We sell and ship items internationally unless prohibited by our Vendors.

 

Shipping

Free U.S. shipping (lower 48) on most items except for specialized and oversized items. All International sales are Final. International shipping available, please contact Lark Guitars for a quote at info@larkguitars.com or 210.384.4303.  Shop hours are Tues-Sat 11am-6pm (CST).  All orders placed on Sat-Mon will ship the following Tues. 

 

Return Policy

All purchases have a 48 hour approval period. If not satisfied, contact Lark Guitars within the 48 hour approval period. To qualify for a refund, all returned items must be complete, unregistered, in the original condition, packaging with all accessories, and documentation. Returned items are to be shipped and fully insured and show no signs of wear, use, or damage.  All shipping charges both outbound and inbound are to be borne and insured by the customer. Returned product must be sent using the same carrier, service, and insurance as delivery.

We require a tracking number within 24 hours of return request.

There will be a 5% restocking fee for all returned items in addition to inbound and outbound shipping and insurance.

In the event the buyer feels the need to contact the manufacturer during the 48-hour return period, we ask the client to contact Lark Guitars prior to contacting the manufacturer, and Lark Guitars will provide the communication as a service for the client.

PayPal Payments

All items purchased using any form of PayPal Payments is subject to a 4% restocking fee upon returning, in addition to a 5% restocking fee plus shipping fees.

90 Layaway Policy

25% down with 3 equal monthly payments. All Deposits are non refundable although eligible for store credit. Cancellation fees may apply. 

 

Special Orders

25% Down. All Deposits are non refundable. Under certain circumstances some special orders are eligible for store credit.

 

 

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